Successful people tend to thrive on routine and habits, according to speaker and author Michael Kerr. Routines are habits that are theoretically rooted in meaning and purpose. This is certainly the case in dental settings where we insist on strict adherence to patient schedules and continually seek to improve work habits. Routines devolve into ruts…

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We’d all agree that, in this age of technology and instant information, patients are savvier than ever. They know when you should be washing your hands, changing your gloves or how you should be handling their privacy rights. It doesn’t matter what their compliance IQ, because whether they are right or wrong, their perception is…

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You finally did it! After months of planning, hard work and regulatory hurdles you just opened your first practice — or perhaps an additional location. Congratulations! Fast forward to after you’ve been open awhile and the newness has worn off. You survived your first round of hiring, firing, collection issues, regulatory inspections and more. But…

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The perfect storm is brewing in dentistry, which we predict will result in more specialized roles on the dental team. What does that mean? The duties and responsibilities of Compliance and Safety Officers will expand and become more closely defined. You may have a designated OSHA or Safety Coordinator for your practice, but how formal…

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Virtual Teams

Making the best use of your time is the single most important thing you can do for your practice in 2015, but you can’t do it alone. We all have the same number of hours in a day, so what is the best way to get help when you need it, in the areas you need it? Simple. Establish a virtual team of experts with the focused expertise, knowledge and – most of all – the time your team doesn’t have…

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OSHA Extends Comment Period on Proposed Rule

Recently, OSHA announced rule making updates to the record keeping requirement for workplace injuries and illnesses. Under the current OSH Act, certain employers are required to keep and submit records of work-related illnesses and injuries. The key is whether you are required to keep OSHA logs or not.

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Opening a New Era in Dental

Increasingly, dental practices are coming under fire from unannounced OSHA inspections, Office of Civil Rights investigations related to HIPAA violations and patient complaints to dental boards. I’m thrilled to announce a new era for dental compliance and risk management with the launch of the Institute for Dental Compliance and Risk Management (Institute).

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